TERMS OF USE

National Union of Miners and Allied Workers (NUMAW)

Website: https://numaw.org

Effective Date: 21 October 2026 | Last Updated: 21 October 2026

1. Introduction
Welcome to the official website of the National Union of Miners and Allied Workers (NUMAW), accessible at https://numaw.org.
These Terms of Use ("Terms") govern your access to and use of the NUMAW website, including its content, information, online forms, communication channels and other features made available through the website. In these Terms, "NUMAW", "the Union", "we", "our" or "us" refers to the National Union of Miners and Allied Workers. "You" or "user" refers to any individual accessing or using the website. By accessing or using this website, you agree to comply with these Terms. If you do not agree, please discontinue your use of the website. These Terms govern use of the website and do not replace the Union's constitution, membership rules, collective agreements, employment contracts or any other binding agreement that may apply separately.

2. Purpose of the Website
The NUMAW website is intended to provide information about the Union, its activities, services, objectives, announcements and other relevant matters.
Depending on the features available, the website may allow users to:
• Learn about NUMAW and its activities.
• Access Union news, announcements and publications.
• Make enquiries or contact Union representatives.
• Express interest in membership or access membership-related information.
• Obtain information about workers' rights, labour relations and workplace matters.
• Access information about meetings, campaigns, events and initiatives.
• Submit requests for assistance or other information through designated forms.
The availability of particular services depends on the features actually provided by NUMAW.

3. Eligibility and Appropriate Use
You may use this website for lawful purposes, subject to these Terms and applicable law.
You agree not to:
• Use the website for unlawful, fraudulent, deceptive or malicious purposes.
• Submit false, misleading or deliberately inaccurate information.
• Attempt to gain unauthorised access to the website, its servers, databases or administrative systems.
• Introduce viruses, malware or other harmful code.
• Interfere with the availability, security or proper operation of the website.
• Use automated tools to scrape, copy or extract website content in a manner that is unlawful or unauthorised.
• Impersonate NUMAW, its officials, employees, representatives or another individual.
• Use the website to harass, threaten, defame or unlawfully discriminate against others.
• Publish or transmit content that infringes another person's rights.
• Use the website to distribute unsolicited advertising, spam or malicious communications.
NUMAW reserves the right to take reasonable and lawful measures to address misuse of the website.

4. Information Provided on the Website
NUMAW endeavours to ensure that information published on its website is accurate and relevant. However, information may occasionally be incomplete, outdated or subject to change. Website content is provided for general informational purposes and should not automatically be treated as a definitive statement of the law, a binding decision of the Union or an individual assessment of a workplace dispute. Where appropriate, users should contact NUMAW directly to verify information before relying on it for important decisions. NUMAW may correct, update, remove or amend website content at any time without prior notice, subject to applicable legal requirements.

5. Labour and Employment Information
Information about employment rights, workplace disputes, labour relations, occupational matters and related subjects is intended to assist users in understanding relevant issues. Such information does not necessarily constitute legal advice or a formal legal opinion concerning an individual's circumstances. Employment rights and obligations may depend on applicable legislation, contracts, collective agreements, workplace policies, facts and procedural requirements. If you require assistance with a specific workplace matter, you should contact NUMAW through its official communication channels. Nothing in these Terms excludes or limits any statutory employment or labour right that cannot lawfully be excluded or limited.

6. Union Membership and Representation
Accessing or browsing the website does not automatically make you a NUMAW member or establish a formal relationship of Union representation. Membership applications, eligibility, subscriptions, rights and obligations are subject to the Union's applicable constitution, rules, procedures and any relevant legal requirements.
Submitting an online enquiry, membership application or request for assistance does not, by itself, guarantee:
• Acceptance of membership.
• Approval of a request for representation.
• A particular outcome in a workplace dispute.
• The commencement of formal legal or industrial proceedings.
• The provision of services beyond those the Union is authorised and able to provide.
Where formal membership or representation is required, NUMAW may request additional information or documentation and communicate the applicable procedures. Any existing membership rights and obligations remain governed by the relevant Union rules and applicable law.

7. Online Forms and User Submissions
If the website allows you to submit enquiries, applications, complaints, documents or other information, you agree to provide information that is accurate to the best of your knowledge and that you are authorised to provide. You should not submit another person's personal information unless you have the necessary authority or another lawful basis to do so. You should also avoid submitting unnecessary sensitive personal information through general website forms. Where confidential employment records or other sensitive documents are required, contact NUMAW for appropriate submission instructions. NUMAW may use submitted information to respond to enquiries, administer requests, assess membership applications or provide other relevant services in accordance with its Privacy Policy and applicable law. Submitting information through the website does not guarantee an immediate response or a particular outcome.

8. Confidentiality and Electronic Communications
NUMAW recognises that communications concerning Union membership, workplace grievances, disciplinary proceedings and employment disputes may be confidential or sensitive. Users should understand that ordinary email and internet communications may carry security risks. You should use official communication channels and follow any additional instructions provided when submitting sensitive information. NUMAW will handle personal information in accordance with its Privacy Policy and applicable law. Unless expressly confirmed by an authorised Union representative, sending an email or completing a form should not be treated as confirmation that a matter has been formally accepted for representation or that a legal or procedural deadline has been extended. Users remain responsible for observing applicable deadlines and following any required formal procedures.

9. Intellectual Property
Unless otherwise indicated, website materials created for or owned by NUMAW, including its logos, branding, original text, graphics, publications, photographs and other content, are protected by applicable intellectual property laws. You may access, view and print website materials for personal, educational or other lawful non-commercial purposes, provided that you do not misrepresent the source or remove applicable ownership notices. You must not reproduce, republish, commercially exploit, modify or distribute protected materials without appropriate permission, except where permitted by law. Where materials belong to third parties, their respective rights remain in effect. Nothing in these Terms transfers ownership of NUMAW's intellectual property to website users.

10. Third-Party Links and External Services
The website may contain links to external websites, social media platforms, public authorities, partner organisations or other third-party resources. These links are provided for convenience and informational purposes. NUMAW does not necessarily endorse, control or accept responsibility for the content, availability, security or privacy practices of external websites. Your use of third-party services is subject to their own terms and policies.

11. Website Availability and Maintenance
NUMAW aims to keep its website accessible and functioning properly. However, uninterrupted availability cannot be guaranteed. The website may occasionally be unavailable due to maintenance, technical faults, hosting issues, security incidents, connectivity problems or circumstances beyond our reasonable control. NUMAW reserves the right to modify, suspend or discontinue website features where reasonably necessary, subject to applicable law.

12. Disclaimer of Warranties
To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.
NUMAW does not guarantee that:
• The website will always be available without interruption.
• All content will be complete, current or free from errors.
• The website will be compatible with every device or browser.
• The website or its servers will always be free from harmful components.
• Every enquiry or request submitted through the website will be received or processed without technical failure.
Users are responsible for taking reasonable precautions when accessing online resources, including maintaining appropriate device security and verifying important information. Nothing in these Terms excludes a warranty, obligation or protection that cannot lawfully be excluded.

13. Limitation of Liability
To the extent permitted by applicable law, NUMAW shall not be liable for losses arising solely from a user's inability to access the website, reliance on general informational content without appropriate verification, or the actions of independent third-party websites and service providers. This provision does not exclude or limit liability where such exclusion or limitation is prohibited by law, including any liability that cannot lawfully be excluded for negligence, fraud, deliberate misconduct or infringement of protected rights. Nothing in these Terms limits any statutory right or remedy available to a user under applicable law.

14. Indemnity
To the extent permitted by law, users may be responsible for losses, claims or reasonable costs directly resulting from their unlawful use of the website, deliberate misuse of its systems, or infringement of another person's rights. This provision does not impose liability on a user for matters beyond their legal responsibility, nor does it limit any protection available under applicable law.

15. Privacy and Personal Information
Your use of the website is also subject to the NUMAW Privacy Policy, which explains how personal information is collected, used, stored and protected.
The Privacy Policy should be read together with these Terms.
Where the two documents address different matters, each applies to its relevant subject, subject to applicable law.
Privacy Policy: https://numaw.org/privacy-policy/
If the Privacy Policy is published at a different address, NUMAW will update the link accordingly.

16. Changes to These Terms
NUMAW may revise these Terms to reflect changes in its website, activities, services or legal obligations. Updated Terms will be published on this page with a revised "Last Updated" date. Your continued use of the website after updated Terms are published constitutes acceptance only to the extent recognised by applicable law. Where affirmative acceptance or additional notice is legally required, NUMAW will take the appropriate steps. Users are encouraged to review these Terms periodically.

17. Suspension or Restriction of Access
NUMAW may suspend, restrict or block access to the website where reasonably necessary to protect the website, its users, Union systems or legitimate organisational interests. Such action may be taken in response to suspected unlawful activity, security threats, abuse or material violations of these Terms. Any action taken will remain subject to applicable law and any relevant legal obligations.

18. Governing Law and Jurisdiction
These Terms are intended to be governed by the laws of the Republic of Zambia, including applicable legislation relating to electronic communications, data protection, intellectual property and other relevant matters. Subject to mandatory legal requirements, disputes relating to these Terms shall be handled by the competent courts or other appropriate dispute-resolution bodies in Zambia. Nothing in this section prevents a person from exercising a statutory right or pursuing a remedy before a competent authority.

19. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions shall continue to apply to the extent permitted by law. The invalid provision shall be interpreted or limited, where legally possible, to give effect to its original purpose without violating applicable law.

20. No Waiver
A failure or delay by NUMAW to exercise a right under these Terms does not automatically constitute a waiver of that right. Any waiver shall apply only to the extent lawfully established.

21. Contact Information
For questions concerning these Terms, website use or Union activities, please contact NUMAW through its official communication channels.
Organisation: National Union of Miners and Allied Workers (NUMAW)
Website: https://numaw.org
Email:
Telephone:
Postal Address:

22. Acceptance of These Terms
By accessing or using the NUMAW website, you confirm that you have read and understood these Terms of Use and agree to comply with the provisions applicable to your use of the website. If you do not agree to these Terms, please discontinue your use of the website. National Union of Miners and Allied Workers (NUMAW) Committed to protecting workers' interests and providing responsible access to Union information and services.